Welcome to Top Notcch Cleaning Services LLC Residential Cleaning Services. At Top Notcch Cleaning Services LLC we go that extra mile to keep your home clean. Listed below are our cleaning company policies. Please contact us if you have any questions regarding these policies or if you have questions regarding our cleaning services.
Po Box 2431
Frederiksted St.Croix U.S.V.I 00841
1-800-428-0556
- Payment: We charge a 75$ booking fee which will be taken as an advance credit to your cleaning service bill. If the cancellation of the booking is less than 48hrs, this fee is non refundable.
- Payment: Payment is due at time of service. If you are not going to be home at the time of service, a check can be left for our employees or you can leave a Mastercard/VISA number with our office manager.
- Pets: We require that all pets (cats, dogs) be either kenneled up or outside in a fenced area that our employees do not have to cross.
- Special service requests: When you sign on with Top Notcch Cleaning Services LLC you will receive a list of cleaning specifications that will be performed. If you need special services like, window washing, or oven cleaning, you must make arrangements for these services at least one week prior to your scheduled cleaning day. We may not be able to accommodate a large request (Window Cleaning) the same week that it is requested.
- Small service requests: Services such as [list specific services] can be performed along with your regular cleaning. There will [will not] be an extra charge for these services. Please leave a note in a visible place and/or give us a call at 1-800-428-0556.
- Equipment/cleaning chemicals: Top Notcch Cleaning Services LLC will provide all necessary equipment and cleaning supplies. If you have a special request, such as the use of green cleaning chemicals, please let us know.
- Cancellation policy: We understand there may be times when you have a change of plans. We need a 24 hour notice to reschedule or cancel. If no prior notice is given and we send out a team to clean, we do have a $65 cancellation charge.
- Keys: If you are not going to be home Top Notcch Cleaning Services LLC needs to be provided with a key or a key must be left in a place our employees have easy access to. If we arrive to clean and there is no key, a lock out fee of $60 will be charged to your account.
- Breakage policy: Our employees take the utmost care in cleaning, however, if one of our employees accidentally breaks an item a note will be left and our manager will call you to find out the value of the item and you will be compensated.
- Issues/concerns about the service provided: Top Notcch Cleaning Services LLC will leave a check off sheet which will summarize the cleaning services provided that day and if they encountered any problems while cleaning the home. If you have any questions please phone our office immediately so we can address your concerns.
Our Policy
OUR POLICY
Welcome to Top Notcch Cleaning Services LLC Residential Cleaning Services. At Top Notcch Cleaning Services LLC we go that extra mile to keep your home clean. Listed below are our cleaning company policies. Please contact us if you have any questions regarding these policies or if you have questions regarding our cleaning services. Po Box 2431 Frederiksted St.Croix U.S.V.I 00841 1-800-428-0556
- Payment: We charge a 75$ booking fee which will be taken as an advance credit to your cleaning service bill. If the cancellation of the booking is less than 48hrs, this fee is non refundable.
- Payment: Payment is due at time of service. If you are not going to be home at the time of service, a check can be left for our employees or you can leave a Mastercard/VISA number with our office manager.
- Pets: We require that all pets (cats, dogs) be either kenneled up or outside in a fenced area that our employees do not have to cross.
- Special service requests: When you sign on with Top Notcch Cleaning Services LLC you will receive a list of cleaning specifications that will be performed. If you need special services like, window washing, or oven cleaning, you must make arrangements for these services at least one week prior to your scheduled cleaning day. We may not be able to accommodate a large request (Window Cleaning) the same week that it is requested.
- Small service requests: Services such as [list specific services] can be performed along with your regular cleaning. There will [will not] be an extra charge for these services. Please leave a note in a visible place and/or give us a call at 1-800-428-0556.
- Equipment/cleaning chemicals: Top Notcch Cleaning Services LLC will provide all necessary equipment and cleaning supplies. If you have a special request, such as the use of green cleaning chemicals, please let us know.
- Cancellation policy: We understand there may be times when you have a change of plans. We need a 24 hour notice to reschedule or cancel. If no prior notice is given and we send out a team to clean, we do have a $65 cancellation charge.
- Keys: If you are not going to be home Top Notcch Cleaning Services LLC needs to be provided with a key or a key must be left in a place our employees have easy access to. If we arrive to clean and there is no key, a lock out fee of $60 will be charged to your account.
- Breakage policy: Our employees take the utmost care in cleaning, however, if one of our employees accidentally breaks an item a note will be left and our manager will call you to find out the value of the item and you will be compensated.
- Issues/concerns about the service provided: Top Notcch Cleaning Services LLC will leave a check off sheet which will summarize the cleaning services provided that day and if they encountered any problems while cleaning the home. If you have any questions please phone our office immediately so we can address your concerns.
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Experienced & Highly Trained Cleaning Technicians
Friendly And Fast Customer Service
Licensed, Insured & Bonded
No Contracts Ever, Our Quality Is Our Contract
Worry-Free Experience, Backed By Our 100% Quality Service Guarantee
Commercial Cleaning
Commercial cleaning services are a great way to keep your business looking its best. Not only do they help to keep your premises clean and tidy, but they can also help to reduce the amount of time you need to spend cleaning yourself.
Residential Cleaning
It’s no fun for anyone to come to their home and find themselves doing more things after a hard day’s job at work or school. With Top notcch you can be sure that everything will be cleaned and dirt and grime out of your house so you can return to your sanctuary.
Deep Cleaning
Deep Cleaning is the process of removing all the dirt, dust, and other particles from a surface. This is usually done using a machine that shoots a stream of water at the surface. Deep cleaning service helps to make your home to look its best.
Move In Cleaning
Move-in cleaning is the first step in making your new apartment or house feel like your own. It’s a great way to get organized and get your new place ready for you and your family.
Move Out Cleaning
There is no doubt that one of the best ways to declutter your home and make it more livable is to have professional Move Out Cleaning service come in and take care of it for you.
Air BNB And VRBO
AirBNB and VRBO offer cleaning service for their guests. Guests can request this service through the booking process or when they check in. Cleaning service is typically available for a variable fee depending on the location.
